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Redefining What Efficiency Means in the Age of AI

ALISON BEARD: Welcome to HBR On Leadership. I’m HBR Executive Editor Alison Beard. On this show, we share case studies and conversations with the world’s top business and management experts, hand-selected to help you unlock the best in those around you. We carefully curate this feed from across the HBR portfolio, aiming to help you unlock […]

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Resolve the Conflict Between Efficiency and Resilience

Ellice Weaver/Ikon Images Summary: Studies of the airline industry show that resilience does not have to come at the cost of efficiency. Managers in a variety of industries can meet both objectives by ensuring that operational performance metrics reflect true customer priorities; using predictive analytics and data-driven insights to allocate system buffers where they generate […]

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The Leadership Skills That Make Transformation Stick

ADI IGNATIUS: I’m Adi Ignatius. ALISON BEARD: I’m Alison Beard and this is the HBR IdeaCast. ADI IGNATIUS: All right Alison, it is quiz time. What percent of attempted transformations at organizations fail? ALISON BEARD: I know it’s a lot. I’ll say half. ADI IGNATIUS: All right, that is a good guess. It’s actually worse. […]

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Traditional Marketing Doesn’t Work on AI Shopping Agents

A growing share of shoppers are not human. They are AI agents researching, comparing, and increasingly purchasing on behalf of consumers. Recently, OpenAI has pushed ChatGPT deeper into product discovery and merchant apps; Google has launched a universal commerce protocol (UCP) to let AI agents transact across retailers; and Amazon has released tools that let […]

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Should You Treat AI Like a Teammate?

In the May 11, 2026, edition of The Insider, managing editor Gretchen Gavett highlights a recent story about treating AI agents as coworkers, the results of the latest Insider Insights survey, and more. #Treat #Teammate

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Beyond Verification — What Responsible AI Really Demands of Human Experts

Topics Responsible AI The Responsible AI initiative looks at how organizations define and approach responsible AI practices, policies, and standards. Drawing on global executive surveys and smaller, curated expert panels, the program gathers perspectives from diverse sectors and geographies with the aim of delivering actionable insights on this nascent yet important focus area for leaders […]

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How Leaders Can Move Past Personal Obstacles

Topics Leadership Leadership Skills Brian Stauffer/theispot.com Summary: Professional growth can require leaders to acknowledge and release beliefs and behavioral patterns that have been interfering with good decision-making or working relationships. Some leadership development experts believe that techniques from Integrated Family Systems psychotherapy are valuable and relatively simple approaches to shifting persistent attitudes and behaviors through […]

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