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What Values Do You Really Stand For?

In his new book, What Do You Really Stand For? (Harvard Business Review Press, 2026), Columbia Business School professor Paul Ingram draws on decades of research and frameworks to help you articulate your values, integrate them into your work and life, build stronger relationships, and achieve better outcomes in all that you do. Here’s an edited […]

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Why Business Leaders Need to Champion Democracy

Carolyn Geason-Beissel/MIT SMR | Getty Images Summary: Almost all executives agree that a well-functioning democracy is important to a strong economy. But many are unsure about what role they can play in supporting it. The authors suggest four actions: Defend democratic institutions and processes; support independent civil society organizations without exercising undue influence; limit forms […]

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Beyond the Model — Why Responsible AI Must Address Workforce Impact

Temas IA responsable La iniciativa de IA responsable examina cómo las organizaciones definen y abordan las prácticas, políticas y normas de IA responsable. Basándose en encuestas a ejecutivos de todo el mundo y en grupos de expertos más reducidos, el programa reúne perspectivas de diversos sectores y zonas geográficas con el objetivo de ofrecer ideas prácticas sobre esta área de interés incipiente pero importante para los líderes [...].

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Industrial AI for the Physical World: Siemens’s Peter Koerte

In this episode of the Me, Myself, and AI podcast, host Sam Ransbotham talks with Peter Koerte, a member of the managing board and chief strategy and technology officer of Siemens, about how industrial AI is quietly transforming the infrastructure that powers everyday life. While consumer AI grabs headlines, Peter explains how artificial intelligence is […]

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When Apologizing to Customers Hurts More Than It Helps

Long before technology enabled firms to identify and address service failures in real time, Fred Taylor Jr. earned an unusual nickname from a reporter: “Chief Apology Officer.” At Southwest Airlines, he championed a then-radical idea—don’t wait for customers to complain. Instead, build a team that reaches out first, acknowledges disruptions, and says sorry before frustration […]

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How AI Helps the Best and Hurts the Rest

Topics Frontiers An MIT SMR initiative exploring how technology is reshaping the practice of management. More in this series Mark Shaver/theispot.com Summary: Can generative AI serve as an on-demand business adviser? A field experiment with hundreds of small business owners in Kenya found that AI access boosted revenues and profits by 15% for high performers […]

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