Why Training Employees Pays Off Twice
New research shows that upskilling boosts both employees’ and managers’ productivity. #Training #Employees #Pays
New research shows that upskilling boosts both employees’ and managers’ productivity. #Training #Employees #Pays
Outgoing Walmart CEO Doug McMillon shares hard-earned lessons for CEOs. #Listen #Gut #Departing #CEOs #Call #Action
AMANDA KERSEY: Welcome to HBR On Leadership. These episodes are case studies and conversations with the world’s top business and management experts, hand-selected to help you unlock the best in those around you. I’m HBR senior editor and producer Amanda Kersey. How comfortable are you giving a speech or a presentation? What about speaking publicly when there’s no slide deck, teleprompter, or piece of paper to guide you? When you haven’t rehearsed because you weren’t expecting to give an update or say a few words of appreciation or pitch an idea, but now people are listening and waiting. In the 2023 IdeaCast episode you’re about to hear, Matt Abrahams explains […]
Four factors explain why this era of constant upheaval is pushing leaders to their limits—and what they need to do differently. #Keeping #Change #Feels #Harder
New research compares the outcomes of two similar firms with very different perspectives on technology. #Company #Tech #Tool #Gave #Role
Personalization has become a baseline expectation across industries. Deloitte has found that nearly three quarters of consumers are more likely to buy from brands that personalize, and McKinsey has shown that companies that excel at personalization generate up to 40% more revenue than their peers. The economic upside is clear, and AI is quickly scaling these capabilities. #PsychologyBacked #Principles #Effective #Personalization
If you’re lucky, your team has talent. What they may lack is the freedom to use it fully. Distributed leadership can unlock employee potential that has been stifled by a traditional workplace hierarchy, by giving teams the autonomy to react quickly and innovate rapidly. This is what the MIT Sloan Management Review video series Leaders at All Levels has highlighted this year. In this brief best-of episode, show hosts MIT professor Kate Isaacs and Wall Street Journal bestselling author Michele Zanini revisit seven of their favorite clips from interviews they’ve conducted with some of today’s most innovative leaders. They’ve organized those strategies into three key areas: The leader mindset shifts […]
In the last couple of decades, there’s been a noticeable shift towards a style of leadership that is softer and more emotionally sensitive. Plenty of evidence, both anecdotal and empirical, supports the shift: Businesses do better (because people do better) when leaders provide genuine emotional support. People have come to expect it, too. Employees who don’t feel supported are more likely to leave. According to one report, unempathetic organizations risk losing $180 billion a year in attrition costs. #Leaders #Practice #Wise #Empathy
Few executives would disagree that strategic alignment—the careful arrangement of a company’s core value drivers, including its market strategy, capabilities, people, technologies, culture, structure, processes, and systems—is essential. All other things being equal, the best-aligned enterprises tend to be the best performing. Yet, misalignment is widespread and persistent, hindering enterprise performance. What are leaders getting wrong? #Leaders #Wrong #Strategic #Alignment
An underappreciated hallmark of the best leaders today is they have mastered the underrated skills of great followers. Satya Nadella rebuilt Microsoft not through top-down decrees but by listening deeply to engineers, customers, and critics. Mary Barra, CEO of General Motors for more than a decade, is famous for her habit of deferring to the deep technical judgment of manufacturing teams and safety engineers. And Tim Cook spent years as the quietly empathetic operational lieutenant who followed data, processes, and expert input with near-religious discipline, qualities that later enabled him to create one of the most valuable companies in history. #Leaders #Great #Followers
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