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Our News

Industrial AI for the Physical World: Siemens’s Peter Koerte

In this episode of the Me, Myself, and AI podcast, host Sam Ransbotham talks with Peter Koerte, a member of the managing board and chief strategy and technology officer of Siemens, about how industrial AI is quietly transforming the infrastructure that powers everyday life. While consumer AI grabs headlines, Peter explains how artificial intelligence is […]

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As Singapore overtakes Indonesia in Asean leadership poll, is Prabowo to blame?

Indonesia appears to have ceded its position as Asean’s natural leader to Singapore in a new survey of regional opinion leaders, with analysts pinning the shift on President Prabowo Subianto’s preference for pursuing Jakarta’s ambitions outside the regional bloc. More than 2,000 policymakers, researchers and business figures from across the Association of Southeast Asian Nations […]

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When Apologizing to Customers Hurts More Than It Helps

Long before technology enabled firms to identify and address service failures in real time, Fred Taylor Jr. earned an unusual nickname from a reporter: “Chief Apology Officer.” At Southwest Airlines, he championed a then-radical idea—don’t wait for customers to complain. Instead, build a team that reaches out first, acknowledges disruptions, and says sorry before frustration […]

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