{"id":3720,"date":"2025-10-15T00:21:28","date_gmt":"2025-10-14T16:21:28","guid":{"rendered":"https:\/\/moresourcing.com\/never-fight-a-megatrend-ciscos-jeetu-patel\/"},"modified":"2025-10-15T00:21:28","modified_gmt":"2025-10-14T16:21:28","slug":"never-fight-a-megatrend-ciscos-jeetu-patel","status":"publish","type":"post","link":"https:\/\/moresourcing.com\/ru\/never-fight-a-megatrend-ciscos-jeetu-patel\/","title":{"rendered":"Never Fight a Megatrend: Cisco\u2019s Jeetu Patel"},"content":{"rendered":"<p><\/p>\n<div>\n<aside class=\"article-ad ad-300  ad-300x250 ad-desktop\">\n<\/aside>\n<aside class=\"article-ad ad-300  ad-300x250 ad-mobile\">\n<\/aside>\n<p>Cisco is well known for its data, networking, security, and collaboration products. On today\u2019s episode of the <cite>\u042f, \u044f \u0438 \u0438\u0441\u043a\u0443\u0441\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0439 \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442<\/cite> podcast, Cisco\u2019s president and chief product officer, Jeetu Patel, joins host Sam Ransbotham for a discussion about artificial intelligence, a \u201cmegatrend\u201d Jeetu sees as perhaps more significant than the development of the internet or the automobile because of its ability to build on past technological advances.<\/p>\n<p>Jeetu and Sam discuss how to manage AI and how to staff for it \u2014 Jeetu argues that replacing less experienced or younger workers with technology deprives organizations of key perspectives and new ideas, and instead advocates for developing reverse-mentoring programs inside organizations.<\/p>\n<aside class=\"callout-info\">\n<img decoding=\"async\" alt=\"Jeetu Patel\" src=\"https:\/\/moresourcing.com\/wp-content\/uploads\/2025\/10\/Never-Fight-a-Megatrend-Ciscos-Jeetu-Patel.jpg\"\/><img decoding=\"async\" src=\"https:\/\/moresourcing.com\/wp-content\/uploads\/2025\/10\/Never-Fight-a-Megatrend-Ciscos-Jeetu-Patel.jpg\" alt=\"Jeetu Patel\"\/><\/p>\n<h4>Jeetu Patel, Cisco<\/h4>\n<p>Jeetu Patel, Cisco\u2019s president and chief product officer, combines product design and development expertise, operational rigor, and market understanding to create high-growth businesses. He is tasked with building world-class products to solve customers\u2019 problems and connect and protect every aspect of their organization in the AI era. Previously a general manager at Cisco, he led the strategy and development of its Security and Collaboration businesses.<\/p>\n<p>Before Cisco, Patel was the chief product officer and chief strategy officer at cloud content management company Box. He\u2019s also held roles at EMC, including chief executive of its Syncplicity business unit, CMO for the Information Intelligence Group, and chief strategy officer. He currently serves on the board of JLL, a commercial real estate services company. Jeetu has a bachelor\u2019s degree in information decision sciences from the University of Illinois at Chicago and lives in the San Francisco Bay Area.<\/p>\n<\/aside>\n<p>\u041f\u043e\u0434\u043f\u0438\u0441\u0430\u0442\u044c\u0441\u044f \u043d\u0430 <cite>\u042f, \u044f \u0438 \u0438\u0441\u043a\u0443\u0441\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0439 \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442<\/cite> \u043d\u0430 <a href=\"https:\/\/podcasts.apple.com\/us\/podcast\/me-myself-and-ai\/id1533115958\" target=\"_blank\" rel=\"noopener\">Apple Podcasts<\/a> \u0438\u043b\u0438 <a href=\"https:\/\/open.spotify.com\/show\/7ysPBcYtOPVgI6W5an6lup\" target=\"_blank\" rel=\"noopener\">Spotify<\/a>.<\/p>\n<h4>\u0422\u0440\u0430\u043d\u0441\u043a\u0440\u0438\u043f\u0442<\/h4>\n<p><strong>\u042d\u043b\u0438\u0441\u043e\u043d \u0420\u0430\u0439\u0434\u0435\u0440:<\/strong> We talk a lot about AI being overhyped. Today\u2019s guest believes \u2026 it\u2019s not. Continue listening to learn how his point is connected to tech infrastructure and security. <\/p>\n<p><strong>Jeetu Patel:<\/strong> I\u2019m Jeetu Patel from Cisco. And you\u2019re listening to <cite>\u042f, \u044f \u0438 \u0438\u0441\u043a\u0443\u0441\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0439 \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442<\/cite>.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> \u0414\u043e\u0431\u0440\u043e \u043f\u043e\u0436\u0430\u043b\u043e\u0432\u0430\u0442\u044c \u0432 <cite>\u042f, \u044f \u0438 \u0438\u0441\u043a\u0443\u0441\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0439 \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442<\/cite>\u043f\u043e\u0434\u043a\u0430\u0441\u0442 \u043e\u0442 <cite>MIT Sloan Management Review<\/cite> \u0438\u0441\u0441\u043b\u0435\u0434\u0443\u044f \u0431\u0443\u0434\u0443\u0449\u0435\u0435 \u0438\u0441\u043a\u0443\u0441\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0433\u043e \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442\u0430. \u042f \u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c, \u043f\u0440\u043e\u0444\u0435\u0441\u0441\u043e\u0440 \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0438 \u0432 \u0411\u043e\u0441\u0442\u043e\u043d\u0441\u043a\u043e\u043c \u043a\u043e\u043b\u043b\u0435\u0434\u0436\u0435. \u042f \u0437\u0430\u043d\u0438\u043c\u0430\u044e\u0441\u044c \u0438\u0441\u0441\u043b\u0435\u0434\u043e\u0432\u0430\u043d\u0438\u0435\u043c \u0434\u0430\u043d\u043d\u044b\u0445, \u0430\u043d\u0430\u043b\u0438\u0442\u0438\u043a\u0438 \u0438 \u0438\u0441\u043a\u0443\u0441\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u0433\u043e \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442\u0430 \u0432 <cite>MIT SMR<\/cite> \u0441 2014 \u0433\u043e\u0434\u0430, \u043f\u0443\u0431\u043b\u0438\u043a\u0443\u044f \u043d\u0430\u0443\u0447\u043d\u044b\u0435 \u0441\u0442\u0430\u0442\u044c\u0438, \u0435\u0436\u0435\u0433\u043e\u0434\u043d\u044b\u0435 \u043e\u0442\u0440\u0430\u0441\u043b\u0435\u0432\u044b\u0435 \u043e\u0442\u0447\u0435\u0442\u044b, \u0442\u0435\u043c\u0430\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u0435 \u0438\u0441\u0441\u043b\u0435\u0434\u043e\u0432\u0430\u043d\u0438\u044f, \u0430 \u0442\u0435\u043f\u0435\u0440\u044c \u0438 12 \u0441\u0435\u0437\u043e\u043d\u043e\u0432 \u043f\u043e\u0434\u043a\u0430\u0441\u0442\u043e\u0432. \u0412 \u043a\u0430\u0436\u0434\u043e\u043c \u044d\u043f\u0438\u0437\u043e\u0434\u0435 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0438\u0442\u0435\u043b\u0438 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0439, \u043f\u0435\u0440\u0435\u0434\u043e\u0432\u044b\u0435 \u0438\u0441\u0441\u043b\u0435\u0434\u043e\u0432\u0430\u0442\u0435\u043b\u0438 \u0438 \u043f\u043e\u043b\u0438\u0442\u0438\u043a\u0438 \u0432 \u043e\u0431\u043b\u0430\u0441\u0442\u0438 \u0418\u0418 \u043f\u0440\u0438\u0441\u043e\u0435\u0434\u0438\u043d\u044f\u044e\u0442\u0441\u044f \u043a \u043d\u0430\u043c, \u0447\u0442\u043e\u0431\u044b \u0440\u0430\u0437\u043e\u0431\u0440\u0430\u0442\u044c\u0441\u044f, \u0447\u0442\u043e \u043e\u0442\u043b\u0438\u0447\u0430\u0435\u0442 \u0448\u0443\u043c\u0438\u0445\u0443 \u0432\u043e\u043a\u0440\u0443\u0433 \u0418\u0418 \u043e\u0442 \u0443\u0441\u043f\u0435\u0445\u0430 \u0418\u0418.<\/p>\n<p>Hi, listeners. Thanks for joining us again. Today, I am talking with Jeetu Patel, president and chief product officer at Cisco. Jeetu, thanks for joining us.<\/p>\n<p><strong>Jeetu Patel:<\/strong> Thank you for having me, Sam. It\u2019s great to be here.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> As we talk, Cisco equipment is probably behind 90% of the infrastructure that we\u2019re using, but some listeners may not be aware of all that Cisco does. So let\u2019s start off there. Jeetu, can you give us some background on Cisco and, in particular, your role?<\/p>\n<p><strong>Jeetu Patel:<\/strong> Sure. I\u2019ll start in reverse order. I run products at Cisco. So all the products that you use from Cisco, whether it be networking products, whether it be security products, whether it be data products, or collaboration products, those typically are ones that I\u2019m in charge of building and taking to market, of course with a very, very capable team. Essentially, the way you should think about Cisco is we are the critical infrastructure company for the AI era. So all of the plumbing that\u2019s required to make sure that people can connect, [that] people can stay secure while they\u2019re connected, and that people can make sure that they have the data platform, those are the things that we provide to the market.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> I saw a quote from you saying, \u201cThink of us as the picks and shovels [company] during the AI gold rush era.\u201d<\/p>\n<p><strong>Jeetu Patel:<\/strong> Right.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> For listeners who may not be aware, there\u2019s a famous \u2014 or infamous \u2014statement that the people who made money in the gold rush were people who sold picks and shovels to the individual miners. Some of them made it big, but some of them did not. And I think your analogy is quite spot on there.<\/p>\n<p><strong>Jeetu Patel:<\/strong> One of the things that you find when you go through these kinds of massive \u2014 what I would call disruptive \u2014 platform shifts, where we\u2019ve all been going down a certain path with a certain set of assumptions, and then the assumptions change because a whole new set of technologies emerge, which is what AI is, what you find is the infrastructure that\u2019s required to go out and run those technologies needs to be rethought and reimagined. And anytime there\u2019s any one of these major platform shifts, the infrastructure providers tend to make out pretty well because you have to change the entire plumbing of the apparatus that\u2019s going to be used. So if you think about when automobiles were built, you now need to have roads, and you need to have expressways, and you need to have traffic lights, and you need to have a whole system in place for how automobiles actually get integrated into society.<\/p>\n<p>It\u2019s not just the automobile, but everything around it needs to change. If you think about AI right now, these data centers where these digital workers are going to live, they have to be completely reimagined, because the current data center does not have the power availability and the compute requirements and the network bandwidth to be able to fulfill and satiate the needs of what an AI system would need. So you have to kind of rethink and reimagine and, as they call it in technical terms, rerack the data centers because there [are] racks and racks of computers, and network and switching gear that actually have to be cooled in a certain way, and so on and so forth. That entire shift is what we are in the midst of. And Cisco is a natural benefactor of it because we provide the infrastructure for the AI era.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> [Compared to] some of the analogies you\u2019re making \u2014 we talked about the gold rush, we talked about the internet, we talked about cars \u2014 is artificial intelligence at that level of big deal, or not?<\/p>\n<p><strong>Jeetu Patel:<\/strong> I think it might be bigger. The way I\u2019ve seen these kinds of shifts happen: Imagine if Amazon.com got built in the 1600s. It would be an epically failed company, because you didn\u2019t have the internet and you didn\u2019t have the underlying infrastructure on top of which Amazon could be built, because you didn\u2019t have the shipping and the logistics infrastructure and the internet and all of those pieces. In a similar vein with AI, we have the benefit of having all of the infrastructure that\u2019s been built out to date. When you have something that\u2019s built taking advantage of all of these things, by definition, each one of these subsequent, major, transformative waves tends to be bigger in impact than the previous ones, just because it was built on top of shoulders of giants of the previous innovations that had happened.<\/p>\n<p>So I would say this is probably the most consequential set of inventions that we will have seen in our lifetime, for sure, and probably arguably in humanity. The thing to keep in mind is the pace of innovation and the slope at which it happens actually makes it impossible to predict what\u2019s going to happen three years from now because we\u2019ve compressed the time. Scientific progress will probably compound by 1,000x. And so you\u2019ve compressed this timescale. \u2026 We\u2019re in a warped situation right now where humans can\u2019t make sense of this because everything\u2019s moving so fast.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> Actually, there\u2019s so many things to talk about there. I think your analogy to Amazon and the 1600s is interesting because, for example, we had neural network designs back in the 1980s. We just didn\u2019t have the compute infrastructure, the data, the telecom to pull it off. So it took all these things coming together. And I think what you\u2019re saying is that all these things are together now for us to build from.<\/p>\n<p><strong>Jeetu Patel:<\/strong> Actually, the biggest thing that we have that we didn\u2019t have then, because this would\u2019ve been hard to go invent, is AI has been around for a while, but when did it actually take off? It took off on Nov. 30, 2022. What was so significant about that date? That\u2019s when ChatGPT was launched. What was so significant about ChatGPT? It was essentially what they call a large language model. And a large language model was a model that actually understood human language, rather than the machine having to be rigid and the human having to learn the machine\u2019s language.<\/p>\n<p>It became the other way around. How did that happen? That happened because we had petabytes and petabytes of publicly available data on the internet that you could use to train these models so that these models would then know what to do with it. So if you didn\u2019t have the internet, you would\u2019ve not had AI because you would\u2019ve not had that level of data to then train the models on. It goes back to our point of each one of these inventions or revolutions is built on the infrastructure provided by the previous revolution. And it\u2019s very evident in this case.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> One of the last conversations that I had with my grandfather was how much life had changed from no electricity, limited indoor plumbing, no airplanes, no space travel, no computers, to when he passed \u2014 how radically different that was. And I remember talking with him at the time, saying, \u201cOh, wow, you lived through a bunch. I can\u2019t imagine things changing as much during my lifetime.\u201d I may very quickly be eating those words.<\/p>\n<p><strong>Jeetu Patel:<\/strong> I think we get into this kind of cycle. \u2026 Humans are not very good, in general, at imagining the exponential outcomes. We\u2019re very good at imagining linear regression but not the exponentiality of the outcome. So what ends up happening is we think about exponentiality in a single dimension, not multidimensional. \u2026 Years ago, I had a chance to sit down and talk to Ray Kurzweil, who\u2019s one of the scientists at Google. This was 20 years ago or something. And I was interviewing him for something, and we were talking about this notion of perpetual extension of life: Can a human live long enough to live forever? He had written this book where his thesis at the time was [that] if you live until you\u2019re 40, we will have the science and technology to allow us to live in perpetuity.<\/p>\n<p>My topic of communication with him was around the social implications of that. What happens if seven generations live simultaneously or 10 generations live simultaneously? That\u2019s going to be really hard because we\u2019re not going to have enough room to put everyone, and we\u2019re not going to have enough crops to go feed everyone. And he\u2019s like, \u201cYou know, this is the problem with humans. \u2026 We can\u2019t think in exponential terms because we think in a single dimension of exponentiality,\u201d which is, if seven generations or 10 generations lived simultaneously, what would happen with everything else being exactly the same? But the reality is you might have skyscrapers that might be 2,000 stories high, and you might have a crop cycle that takes three days.<\/p>\n<p>And so those are all things that would also simultaneously evolve so that they can accommodate the constraints that get created because of the developments that happen in certain areas. I feel like that\u2019s the same over here, when people say, \u201cYou know, I think humans are going to be sitting on a beach, have nothing to do, and AI is going to do everything,\u201d I just chuckle a little bit because I just refuse to believe that humans are designed to be obsolete. <\/p>\n<p>So we will continue to find ways to add value and think creatively. That doesn\u2019t mean that we\u2019ll be doing what we do today. It might very well mean that all the jobs that we do today might not be the jobs that we have, but that also doesn\u2019t mean that we\u2019re not going to have jobs. \u2026 The desire for a human to be productive and add value to society doesn\u2019t go away because something got automated. You just create higher-order bits that you\u2019ll then be able to go focus on that you were not able to focus on in the past.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> Exactly. Just to make sure that I can get this thrown back in my face later, I\u2019m predicting massive increases [in] employment, not decreases. No one since the internet is doing less than they were before the internet, despite all the progress possible. I can\u2019t believe that\u2019s not going to happen again. I think we\u2019re headed toward the opposite direction.<\/p>\n<p><strong>Jeetu Patel:<\/strong> I think you\u2019ll see some displacement of jobs temporarily, which we should not take lightly, because I think it\u2019ll cause human suffering. But that does not mean that that will be the state in perpetuity. What you have to keep in mind is that displacement period, if we get ahead of it, because of the pattern that we\u2019re starting to witness, we might be able to actually get society retrained in a more efficient way than we might have done in the past with previous disruptions. And that might be a responsibility that the tech community, the collaboration between the public and private sector, should have as a good, beneficial outcome, because I think there\u2019s going to be more and more of a need for collaboration across different sectors.<\/p>\n<p>This is one of those areas where I tend to be, in the long term, an optimist without being naive about the short-term implications that this might have. Even [the] mid-term implications it has around safety and security, and the downside effects could be profoundly consequential that we have to keep in mind. But I refuse to believe that we\u2019re going to be obsolete or that we\u2019re not going to have value to add. It just seems unnatural.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> I think that\u2019s well put, that we can have a positive aggregate effect but still have lots of heterogeneity in how that average plays out across society, and being naive about that is going to hurt us in the long run. You mentioned security, though. And when we were talking about reracking and infrastructure changes, we quickly slipped toward routers and modems and telecom and hardware-oriented things. But one of the things that I think you\u2019re very focused on in terms of infrastructure is the idea of security, and how does that become a first-class player versus the thing that\u2019s derided as hampering productivity.<\/p>\n<p>So we\u2019ve always had this sort of productivity-security trade-off. I think that you\u2019ve mentioned that we may not be making that trade-off anymore. How can we help security be part of the infrastructure?<\/p>\n<aside class=\"article-ad ad-300  ad-300x600 ad-desktop\">\n<\/aside>\n<aside class=\"article-ad ad-300  ad-300x250 ad-mobile\">\n<\/aside>\n<p><strong>Jeetu Patel:<\/strong> Firstly, I think in this particular age, security is going to be a prerequisite for successful adoption of AI because if people don\u2019t trust these systems, they\u2019re not going to use them. That\u2019s very different from in the past, where you would think about security as a necessary productivity impediment. That\u2019s no longer the case. Now it just happens to be a prerequisite for successful adoption of AI. <\/p>\n<p>But I actually feel like it\u2019s probably worth taking a step back and saying, \u201cWhere are we still thinking very linearly?\u201d Where I feel AI is underhyped the most is the fact that we still keep thinking that this is just a productivity game. Humans are going to get more productive. Things are going to happen cheaper, faster, better. I actually feel that\u2019s only the first-order effect. <\/p>\n<p>The second-order effect is [that] you will actually start to see these AI models. It\u2019s not even clear if large language models will be the ultimate destination. You\u2019ll have large world models. You\u2019ll have physical models. All of these things will start kind of combining together. But the new paradigm, whatever it ends up being at some point in time, and the existing ones will start to create original insight that did not exist in the human corpus of knowledge. It won\u2019t just be an aggregation mechanism. It won\u2019t just be where you take a multitude of different perspectives. This is not just a better search engine, where humans had some data, and you indexed that data well, and you were able to go out and put it into a clean paragraph. It\u2019s going to start creating original insights that didn\u2019t exist in the human corpus of knowledge.<\/p>\n<p>And when that happens, the thing that changes is [that] you are now able to imagine solving problems that you could never even dream of solving before. And that is far beyond just going out and optimizing for productivity. I feel like that\u2019s the most misunderstood part of AI: \u201cOh, I\u2019m just going to get more productive.\u201d Productive use is going to be like 10% of the equation. Going out and doing things you couldn\u2019t do before, and solving problems you couldn\u2019t solve before in different ways that you couldn\u2019t even dream of solving before, is probably going to be the 90% factor.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> I like that idea, to observe the productivity effects first, because, as you say, they\u2019re first order, but how do companies, how do people start thinking about what they can do with that 90%? Productivity is pretty tempting. I mean, I like greater productivity. This can be hard for me to turn away from. Or maybe turning away is me sort of making it a Hobson\u2019s choice, where you have to do one or the other. But how do people start thinking about this 90% or these more than productivity options? I don\u2019t think I\u2019ve ever talked to anybody who thought AI was underhyped. And I think we\u2019re on record for saying that here. <\/p>\n<p><strong>Jeetu Patel:<\/strong> I think where it\u2019s overhyped is where the human obsolescence becomes almost a foregone conclusion in some people\u2019s minds. I think that\u2019s where it\u2019s overhyped. I feel like human instinct and human judgment [are] still pretty hard to go out and replicate in the machine\u2019s ability to do things because we don\u2019t make most of our decisions based on data. We make a lot of our decisions based on gut. And that gut is hard to go replicate. Typically, people say, \u201cListen to your gut,\u201d because there\u2019s a reason for it. There\u2019s an instinct that\u2019s palpable. <\/p>\n<p>But to go back to your question of what should companies be thinking about. By the way, I think I highly encourage the productivity argument. I think everyone should go out and think about productivity. And they should continue to keep kind of powering through that. It\u2019s going to be a great benefit that we will all be recipients of. Where I think the unlock truly comes in is by actually trying to make sure that we challenge the conventional norms of thinking and ask ourselves the questions, \u201cWhat problems have we been conditioned to think that we can\u2019t solve?\u201d and \u201cAre those unsolvable moving forward just the way that they were in the past?\u201d I feel like you\u2019ll actually start to find very different answers.<\/p>\n<p>I feel like we need more and more questioning \u2026 of the status quo. And the way to do that, in my mind, the one single thing is going to be the exponential difference. You have to unlearn as much as you are learning. Unlearning requires that you actually inject new talent into the system at a very rapid pace, and then give creative freedom to that talent so that you are actually getting mentored by them just as much as you\u2019re mentoring them.<\/p>\n<p>This was a recent conversation I\u2019d had at a conference I was at, where people were like, \u201cEntry-level jobs are going to go away,\u201d and \u201cWe\u2019re just not going to hire early-career people,\u201d which in my mind seems like the stupidest idea that a company could pursue. If you actually don\u2019t hire new people to come in, you have essentially given up on [the] injection of new talent and new ideas into the thought process. So this kind of baggage of experience will always hold you back. You know a lot of things, and you might not be, as a company, good at unlearning, and you have no one else to actually instigate that unlearning and catalyze that unlearning by asking questions, because they didn\u2019t have the baggage of knowing. I do feel like the mix, the continued infusion of talent [that\u2019s] early in career is going to be so important for companies to be able to get the most out of it, because we have to understand instinctively how to go out and use these tools, which are in service of humans, in a very different way than the way that we might\u2019ve used them in the past.<\/p>\n<p>And right now, frankly, if you take someone who is a 20-year-old and a 28-year-old, and compare the two of them and how they use AI, it\u2019s night-and-day different.<\/p>\n<p>A 28-year-old might actually use it for productivity. They\u2019ll go out and they\u2019ll ask it some questions because they\u2019ve got some answers to get. Then they\u2019ll move on. A 20-year-old thinks of it like a companion and a brainstorming partner. And they might actually talk to it and brainstorm with it so that they can come to an ideation. They\u2019re not looking for answers. They\u2019re looking for substantive volleying back and forth, and brainstorming. I learned that from the interns that would come into Cisco. So I think that\u2019s the aspect that I think we have to keep in mind, that as a company, we have to make sure that we keep challenging and disrupting ourselves before someone else disrupts us.<\/p>\n<p>By the way, innovation is not limited. This is the one thing that people kind of bucket into these completely unproductive ways, which is you\u2019re a small startup, you innovate really fast, you become large, you stop innovating. I think it\u2019s nonsense, because innovation is not like something that\u2019s limited to a certain group of people. Anyone can choose to innovate at any point in time. You just have to have the right mental model and mindset. What you have to do is fight the temptation for bureaucracy being something that you succumb to. So challenge the bureaucracy and allow people to come in [who] challenge the status quo, and \u2026 by definition, the byproduct of that is going to be invention.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> The unlearning idea really hits home for me. I think we\u2019re going to have to cut that from the episode because I don\u2019t want my kids to hear it and then think that I am not full of wisdom and that their ideas are important. But it appeals to me, because many of the things that I think that got me to where I am in my career are not necessarily the things that seem like they\u2019re going to keep me going through the next phase of my life. And so that unlearning makes sense, but at the same time, I have trouble knowing what things I should unlearn and what things I shouldn\u2019t unlearn, and I feel like companies have that same problem. They got successful through some strategic core competency. The idea that \u201cOh, yeah, we unlearned everything\u201d seems too global to me. So how do we decide?<\/p>\n<p><strong>Jeetu Patel:<\/strong> No, I don\u2019t think you have to unlearn everything. I think humans build on top of each other\u2019s learnings. One of the most important inventions that ever was created was a printing press because we were able to communicate the learning from one generation to the other in a way that was very concrete. The combination of language, script, and the printing press, and [the] ultimate level of desire to share your knowledge with others, which is instinctive to us, and [the] ultimate desire to learn from other people\u2019s learnings, which is also instinctive to us, was actually pretty valuable.<\/p>\n<p>So I don\u2019t believe that you should unlearn everything, but I believe that pairing up experience with inexperience is really valuable. And \u2026 make sure that there\u2019s a bidirectional mentorship that\u2019s occurring in your ethos of your organization, where the experienced people are coaching the early entrants \u2014 by the way, by early entrants, I don\u2019t always mean young people, because I could be inexperienced in a brand-new domain. Sometimes I have to force myself to just go into uncomfortable spots and go into new domains where I can learn [a] new thing, that I can ask questions that might not be conventional wisdom.<\/p>\n<p>What I think is really important is conventional wisdom helps many times. And many times, conventional wisdom prevents us from exploring something that we want to explore, and thereby creates barriers that are unnecessary. And so that\u2019s what we have to kind of undo. That\u2019s the area that I feel like there\u2019s opportunity for organizations thinking differently. Don\u2019t just mentor your interns. Have a reverse mentorship program as well. So if you\u2019re spending an hour with an intern, make sure that one of your key objectives is \u2014 for 30 minutes of it \u2014 make sure you\u2019re getting something out of it, not just them. It\u2019s not one-directional. It\u2019s bidirectional.<\/p>\n<p>I think I\u2019m practicing what I\u2019m preaching in this conversation that I had with you because I\u2019ve tried to always go into areas that I knew nothing about. And I found that keeps me curious, that keeps me motivated, that keeps me learning. And it also allows me the permission to ask silly questions, which then free me from the burden of experience sometimes that I have to have in certain areas. And then in other areas, [the] number of years in the system teaches you patterns that as long as you don\u2019t think those patterns are non-shiftable, then you actually benefit from them. I always think [that] \u201cstrong opinions, loosely held\u201d is a good model, which is completely flippable with new arguments and new data.<\/p>\n<p>The reason I got into computers was because some uncle told me the night before that it seems \u2026 better than going into business management. So I took computers as a class. And then I got into that and got interested. And from there, [I got] into consulting. And then I did consulting for a long time. I started my own business. And then the consulting thing got boring after a while because I didn\u2019t feel like I had exponential scale in that business. And I wanted to learn scale because I was fascinated with scale. So I got into software.<\/p>\n<p>From software, one thing led to the other, and I got into products. And products were kind of fun to use because you started doing things in the cloud. And then the cloud became fun because \u2026 now you\u2019re starting to benefit from AI. The formula that I\u2019ve used is \u201cdon\u2019t ever fight a megatrend, and use it as a tailwind.\u201d<\/p>\n<p>And know the difference between a megatrend and a hype cycle. So if you can go out and effectively deduce what is a megatrend [and] what is the hype cycle, not fight the megatrend and ignore the hype cycle, you have an advantageous position in society. Now, by the way, the instructive question is, How do you know the difference? In my mind, there\u2019s a simple formula, which is if it requires a Ph.D. for someone to explain what the benefit of something is, it is a hype cycle. If it\u2019s something that is instantly obvious in what the benefit could be, where you could imagine five steps forward, it is likely a megatrend.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> We\u2019ve had a very conversational-oriented [discussion] so far. Let me switch to \u2026 rapid-fire questions. Just give me the first thing that comes off your mind.<\/p>\n<p>What\u2019s moving faster about artificial intelligence or slower than you expected?<\/p>\n<p><strong>Jeetu Patel:<\/strong> What\u2019s moving faster is the rate of change. And what\u2019s moving slower is the use cases that organizations are actually starting to find tangible value from. I think the technology is moving fast. The adoption is moving slower.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> What\u2019s been the best use of artificial intelligence so far for you personally?<\/p>\n<p><strong>Jeetu Patel:<\/strong> Research. Getting dexterous in a particular domain in a fraction of the time of what it could be in the past is something that I don\u2019t think I would\u2019ve been able to do [in] my job currently and have taken that job on and been able to get up to speed as fast if it weren\u2019t for AI. I am a direct benefactor of AI. My family would not be fed the way it is today if AI wasn\u2019t around. It\u2019s that simple.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> What do you wish that AI could do better? Or what frustrates you about AI?<\/p>\n<p><strong>Jeetu Patel:<\/strong> I think we are still in a very kind of chat-based interface. Yet I think we are squarely entering into the next phase, which is agents being able to conduct tasks and jobs fully autonomously. I still do a lot of things I hate doing in my day that I think at some point in time AI will take off my plate. I don\u2019t think we\u2019re quite there yet.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> Amen to that. Has using artificial intelligence made you spend more time with technology or less?<\/p>\n<p><strong>Jeetu Patel:<\/strong> More.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> More?<\/p>\n<p><strong>Jeetu Patel:<\/strong> Because I\u2019m just curious. I spend from 9 to midnight every night, almost, in my learning mode, which is something I never really did quite that religiously before AI.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> Well, it\u2019s been fascinating talking with you and learning. \u2026 I like the phrase about never fighting a megatrend. And if you\u2019re right about AI being underhyped, which I think you\u2019ve made some cogent arguments for, then we\u2019re in the middle of a real shift. Thanks for taking the time to talk with us today.<\/p>\n<p><strong>Jeetu Patel:<\/strong> Thank you for having me.<\/p>\n<p><strong>\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c:<\/strong> I hope you enjoyed the conversation today. In two weeks, I\u2019ll be joined by Kathleen Peters, chief innovation officer at Experian. Please tune in.<\/p>\n<p><strong>\u042d\u043b\u0438\u0441\u043e\u043d \u0420\u0430\u0439\u0434\u0435\u0440:<\/strong> \u0421\u043f\u0430\u0441\u0438\u0431\u043e, \u0447\u0442\u043e \u043f\u043e\u0441\u043b\u0443\u0448\u0430\u043b\u0438 <cite>\u042f, \u044f \u0438 \u0438\u0441\u043a\u0443\u0441\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0439 \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442<\/cite>. \u041d\u0430\u0448\u0435 \u0448\u043e\u0443 \u043c\u043e\u0436\u0435\u0442 \u043f\u0440\u043e\u0434\u043e\u043b\u0436\u0430\u0442\u044c\u0441\u044f, \u0432 \u0437\u043d\u0430\u0447\u0438\u0442\u0435\u043b\u044c\u043d\u043e\u0439 \u0441\u0442\u0435\u043f\u0435\u043d\u0438, \u0431\u043b\u0430\u0433\u043e\u0434\u0430\u0440\u044f \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0435 \u0441\u043b\u0443\u0448\u0430\u0442\u0435\u043b\u0435\u0439. \u0412\u0430\u0448\u0438 \u043f\u043e\u0442\u043e\u043a\u0438 \u0438 \u0437\u0430\u0433\u0440\u0443\u0437\u043a\u0438 \u0438\u043c\u0435\u044e\u0442 \u0431\u043e\u043b\u044c\u0448\u043e\u0435 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435. \u0415\u0441\u043b\u0438 \u0443 \u0432\u0430\u0441 \u0435\u0441\u0442\u044c \u043c\u0438\u043d\u0443\u0442\u043a\u0430, \u043f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u043e\u0441\u0442\u0430\u0432\u044c\u0442\u0435 \u043d\u0430\u043c \u043e\u0442\u0437\u044b\u0432 \u0432 Apple Podcasts \u0438\u043b\u0438 \u043e\u0446\u0435\u043d\u043a\u0443 \u043d\u0430 Spotify. \u0418 \u043f\u043e\u0434\u0435\u043b\u0438\u0442\u0435\u0441\u044c \u043d\u0430\u0448\u0438\u043c \u0448\u043e\u0443 \u0441 \u0442\u0435\u043c\u0438, \u043a\u0442\u043e, \u043f\u043e \u0432\u0430\u0448\u0435\u043c\u0443 \u043c\u043d\u0435\u043d\u0438\u044e, \u043c\u043e\u0436\u0435\u0442 \u043d\u0430\u0439\u0442\u0438 \u0435\u0433\u043e \u0438\u043d\u0442\u0435\u0440\u0435\u0441\u043d\u044b\u043c \u0438 \u043f\u043e\u043b\u0435\u0437\u043d\u044b\u043c.<\/p>\n<aside class=\"article-ad ad-300  ad-300x250 ad-desktop\">\n<\/aside>\n<aside class=\"article-ad ad-300  ad-300x250 ad-mobile\">\n<\/aside>\n<div class=\"article-authors\" id=\"article-authors\">\n<h4 class=\"article-authors__title\">\u041e \u0445\u043e\u0437\u044f\u0438\u043d\u0435<\/h4>\n<div class=\"article-authors__bio\">\n<p><cite>\u042f, \u044f \u0438 \u0438\u0441\u043a\u0443\u0441\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0439 \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442<\/cite> \u044d\u0442\u043e \u043f\u043e\u0434\u043a\u0430\u0441\u0442, \u0441\u043e\u0437\u0434\u0430\u043d\u043d\u044b\u0439 <cite>MIT Sloan Management Review<\/cite> \u0412\u0435\u0434\u0443\u0449\u0438\u0439 \u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c. \u0418\u043d\u0436\u0435\u043d\u0435\u0440\u043e\u043c \u0432\u044b\u0441\u0442\u0443\u043f\u0438\u043b \u0414\u044d\u0432\u0438\u0434 \u041b\u0438\u0448\u0430\u043d\u0441\u043a\u0438\u0439, \u0430 \u043f\u0440\u043e\u0434\u044e\u0441\u0435\u0440\u043e\u043c - \u042d\u043b\u0438\u0441\u043e\u043d \u0420\u0430\u0439\u0434\u0435\u0440.<\/p>\n<p><a href=\"https:\/\/sloanreview.mit.edu\/sam-ransbotham\/\">\u0421\u044d\u043c \u0420\u044d\u043d\u0441\u0431\u043e\u0442\u044d\u043c<\/a> \u041f\u0440\u043e\u0444\u0435\u0441\u0441\u043e\u0440 \u043a\u0430\u0444\u0435\u0434\u0440\u044b \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0445 \u0441\u0438\u0441\u0442\u0435\u043c \u0432 \u0428\u043a\u043e\u043b\u0435 \u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0430 \u041a\u044d\u0440\u0440\u043e\u043b\u043b\u0430 \u043f\u0440\u0438 \u0411\u043e\u0441\u0442\u043e\u043d\u0441\u043a\u043e\u043c \u043a\u043e\u043b\u043b\u0435\u0434\u0436\u0435, \u0430 \u0442\u0430\u043a\u0436\u0435 \u043f\u0440\u0438\u0433\u043b\u0430\u0448\u0435\u043d\u043d\u044b\u0439 \u0440\u0435\u0434\u0430\u043a\u0442\u043e\u0440 \u0436\u0443\u0440\u043d\u0430\u043b\u0430 <cite>MIT Sloan Management Review<\/cite>\u0438\u043d\u0438\u0446\u0438\u0430\u0442\u0438\u0432\u044b \"\u0418\u0441\u043a\u0443\u0441\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0439 \u0438\u043d\u0442\u0435\u043b\u043b\u0435\u043a\u0442 \u0438 \u0431\u0438\u0437\u043d\u0435\u0441-\u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u044f\" \"\u0411\u043e\u043b\u044c\u0448\u0438\u0435 \u0438\u0434\u0435\u0438\".<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<p>#Fight #Megatrend #Ciscos #Jeetu #Patel<\/p>","protected":false},"excerpt":{"rendered":"<p>Cisco is well known for its data, networking, security, and collaboration products. On today\u2019s episode of the Me, Myself, and AI podcast, Cisco\u2019s president and chief product officer, Jeetu Patel, joins host Sam Ransbotham for a discussion about artificial intelligence, a \u201cmegatrend\u201d Jeetu sees as perhaps more significant than the development of the internet or [&hellip;]<\/p>","protected":false},"author":1,"featured_media":3721,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-3720","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v25.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Never Fight a Megatrend: Cisco\u2019s Jeetu Patel - MORE SOURCING LTD<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/moresourcing.com\/ru\/never-fight-a-megatrend-ciscos-jeetu-patel\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Never Fight a Megatrend: Cisco\u2019s Jeetu Patel\" \/>\n<meta property=\"og:description\" content=\"Cisco is well known for its data, networking, security, and collaboration products. On today\u2019s episode of the Me, Myself, and AI podcast, Cisco\u2019s president and chief product officer, Jeetu Patel, joins host Sam Ransbotham for a discussion about artificial intelligence, a \u201cmegatrend\u201d Jeetu sees as perhaps more significant than the development of the internet or [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/moresourcing.com\/ru\/never-fight-a-megatrend-ciscos-jeetu-patel\/\" \/>\n<meta property=\"og:site_name\" content=\"MORE SOURCING LTD\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-14T16:21:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/moresourcing.com\/wp-content\/uploads\/2025\/10\/Never-Fight-a-Megatrend-Ciscos-Jeetu-Patel.jpg\" \/>\n<meta name=\"author\" content=\"MS\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u041d\u0430\u043f\u0438\u0441\u0430\u043d\u043e \u0430\u0432\u0442\u043e\u0440\u043e\u043c\" \/>\n\t<meta name=\"twitter:data1\" content=\"MS\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u041f\u0440\u0438\u043c\u0435\u0440\u043d\u043e\u0435 \u0432\u0440\u0435\u043c\u044f \u0434\u043b\u044f \u0447\u0442\u0435\u043d\u0438\u044f\" \/>\n\t<meta name=\"twitter:data2\" content=\"27 \u043c\u0438\u043d\u0443\u0442\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/moresourcing.com\/never-fight-a-megatrend-ciscos-jeetu-patel\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/moresourcing.com\/never-fight-a-megatrend-ciscos-jeetu-patel\/\"},\"author\":{\"name\":\"MS\",\"@id\":\"https:\/\/moresourcing.com\/#\/schema\/person\/2c9a233f0ad18413717419291cacdf69\"},\"headline\":\"Never Fight a Megatrend: Cisco\u2019s Jeetu Patel\",\"datePublished\":\"2025-10-14T16:21:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/moresourcing.com\/never-fight-a-megatrend-ciscos-jeetu-patel\/\"},\"wordCount\":5361,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/moresourcing.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/moresourcing.com\/never-fight-a-megatrend-ciscos-jeetu-patel\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/moresourcing.com\/wp-content\/uploads\/2025\/10\/MMAI-S12-E3-Patel-Cisco-headshot-2400x1260-1-1200x630.jpg\",\"articleSection\":[\"Management\"],\"inLanguage\":\"ru-RU\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/moresourcing.com\/never-fight-a-megatrend-ciscos-jeetu-patel\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/moresourcing.com\/never-fight-a-megatrend-ciscos-jeetu-patel\/\",\"url\":\"https:\/\/moresourcing.com\/never-fight-a-megatrend-ciscos-jeetu-patel\/\",\"name\":\"Never Fight a Megatrend: Cisco\u2019s Jeetu Patel - 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