BRIAN KENNY: Welcome to Cold Call, the podcast where we dive deep into the groundbreaking ideas behind Harvard Business School case studies. Access to safe sanitation is something many of us take for granted. We flush, we wash our hands, and we move on. But for more than three billion people around the world, that basic routine is anything but routine. The consequences extend far beyond inconvenience into public health, gender, equity, urban infrastructure, environmental sustainability, and economic development. Today’s case explores what happens when engineers attempt to reinvent one of the most entrenched pieces of infrastructure in modern society: the toilet. Not just to improve it incrementally, but to […]