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Why Agency Helps Employees Cope With Change

Support employees dealing with destabilizing change by giving them more control and autonomy. Nick Smallman and Dan Parry October 08, 2025 Reading Time: 4 min  Marie Montocchio/Ikon Images Summary: Change is frequently destabilizing to employees and can result in low morale and reduced productivity. Leaders must give their employees the time and support they need […]

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5 Critical Skills Leaders Need in the Age of AI

A recent Financial Times analysis of S&P 500 filings found that 374 companies mentioned AI on their earnings calls last year—and nearly nine out of 10 described it in glowing terms. When pressed to explain the upside, however, most leaders fell back on vague promises of still unrealized “productivity gains.” Not only that, their annual reports were […]

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Cut Through GenAI Confusion: Eight Definitive Reads

Summary: Generative AI has become a part of many people’s workdays and organizations’ work processes. And yet many leaders struggle to determine the best ways to use GenAI tools, who should use them and why, and how the organization will develop a thorough assessment of ROI. These eight articles by MIT SMR experts can help […]

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4 Organizational Red Flags That Turn Off Job Candidates

Every organization and team leader wants to recruit the right talent. But what if you’re struggling to do so? Qualified applicants are few and far between, interviews aren’t yielding enough information to make decisions, and promising candidates are bowing out. The problem is probably your hiring process: Prospective team members are seeing red flags that […]

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When Shareholder Engagement Hurts More Than It Helps

As shareholder groups grow more diverse and dispersed—whether in family firms, co-owned private companies, or scaling startups—leaders often obsess over shareholder engagement. The assumption seems straightforward: When managers and shareholders are more engaged, both sides will show increased commitment, more alignment on the best use of resources, and more constructive contributions. #Shareholder #Engagement #Hurts #Helps

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Business Model Innovation: Seven Essentials

Matt Harrison Clough / Ikon Images Summary: Many leaders believe that business model innovation success comes down to novelty. But research on 300 companies across two eras — the 1990s dot-com boom and the mature digital economy of the 2010s — reveals that this perception is wrong. Novel business models alone don’t guarantee high performance. […]

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How Dollar Tree Plans to Thrive Despite Breaking the Buck

BRIAN KENNY: Welcome to Cold Call, the podcast where we dive deep into the stories behind groundbreaking Harvard Business School case studies. On June 1st, 1879, Frank Winfield Woolworth made retail history by opening the very first 5 and 10 cents store in Lancaster, Pennsylvania. Tapping into the one certainty in the retail space, everyone […]

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Cultivating an Experimental Mindset in Your Organization

AMANDA KERSEY: Welcome to HBR “On Leadership” case studies and conversations with the world’s top business and management experts, hand-selected to help you unlock the best in those around you. I’m HBR senior editor and producer Amanda Kersey. As a leader, you face uncertainty all the time. Experiments offer a way to test assumptions, but […]

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