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When Shareholder Engagement Hurts More Than It Helps

As shareholder groups grow more diverse and dispersed—whether in family firms, co-owned private companies, or scaling startups—leaders often obsess over shareholder engagement. The assumption seems straightforward: When managers and shareholders are more engaged, both sides will show increased commitment, more alignment on the best use of resources, and more constructive contributions. #Shareholder #Engagement #Hurts #Helps

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Business Model Innovation: Seven Essentials

Matt Harrison Clough / Ikon Images Summary: Many leaders believe that business model innovation success comes down to novelty. But research on 300 companies across two eras — the 1990s dot-com boom and the mature digital economy of the 2010s — reveals that this perception is wrong. Novel business models alone don’t guarantee high performance. […]

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How Dollar Tree Plans to Thrive Despite Breaking the Buck

BRIAN KENNY: Welcome to Cold Call, the podcast where we dive deep into the stories behind groundbreaking Harvard Business School case studies. On June 1st, 1879, Frank Winfield Woolworth made retail history by opening the very first 5 and 10 cents store in Lancaster, Pennsylvania. Tapping into the one certainty in the retail space, everyone […]

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Cultivating an Experimental Mindset in Your Organization

AMANDA KERSEY: Welcome to HBR “On Leadership” case studies and conversations with the world’s top business and management experts, hand-selected to help you unlock the best in those around you. I’m HBR senior editor and producer Amanda Kersey. As a leader, you face uncertainty all the time. Experiments offer a way to test assumptions, but […]

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When Managing Your Team Becomes Too Much

You’re managing more people than ever with far less support. Responsibilities keep multiplying, but the resources haven’t. And even though you’re supposed to be thinking strategically and focusing on the big picture, you’re often stuck in the daily firefight. Every overwhelmed leader feels trapped in their own special version of management hell. #Managing #Team

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Make Better Strategic Decisions Amid Uncertainty

Today’s leaders have more information at their disposal than ever before—but they also face more complexity. The rapid pace of AI expansion and geopolitical change means that strategic choices about major investments, markets, technologies, or other directions depend on a vast array of shifting variables—and these decisions have ripple effects across many interdependencies. #Strategic #Decisions […]

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How AI Is Upending How Consulting Firms Hire Talent

Professional services firms such as blue-chip law firms and management consultancies have long relied on a simple talent strategy: hire large amounts of eager and capable young associates to do the “heavy lifting” at the firm, freeing up partners and other senior staff to sell new work and set strategy. These associates would then be […]

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