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When Managing Your Team Becomes Too Much

You’re managing more people than ever with far less support. Responsibilities keep multiplying, but the resources haven’t. And even though you’re supposed to be thinking strategically and focusing on the big picture, you’re often stuck in the daily firefight. Every overwhelmed leader feels trapped in their own special version of management hell. #Managing #Team

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Make Better Strategic Decisions Amid Uncertainty

Today’s leaders have more information at their disposal than ever before—but they also face more complexity. The rapid pace of AI expansion and geopolitical change means that strategic choices about major investments, markets, technologies, or other directions depend on a vast array of shifting variables—and these decisions have ripple effects across many interdependencies. #Strategic #Decisions #Uncertainty

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How AI Is Upending How Consulting Firms Hire Talent

Professional services firms such as blue-chip law firms and management consultancies have long relied on a simple talent strategy: hire large amounts of eager and capable young associates to do the “heavy lifting” at the firm, freeing up partners and other senior staff to sell new work and set strategy. These associates would then be winnowed out over time. They either moved on to other work (often the firm’s clients), burned out or dropped out because of the firms’ traditionally unsupportive family-leave policies, or, in rare cases, continued to a life-long career at the firm. At the time of their hiring, rarely would any of these young associates be assessed […]

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How a Leader at Fidelity Supercharged Productivity

When a top performer confided that she was experiencing an intolerable level of burnout and was job hunting, it was a wake-up call about team leadership for Lauren Dreyer. The 20-year veteran of Fidelity Investments had had no idea that burnout was an issue for anyone on her team. And only later did Dreyer realize that in asking the employee how she could improve the situation, she was “giving her one more task to figure out” instead of developing her talent. The conversation sparked a painful insight for Dreyer, who leads a channel and strategy transformation team in Fidelity’s tax-exempt participant experience organization: “Everything that I learned about being a […]

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Senior Leaders Still Need Learning and Development

They’ve finally made it: They’re in a senior executive role. Whether they’re an SVP, EVP, or C-level executive, the assumption is clear: They’re a master of their craft and the kind of leader who no longer needs handholding. But that’s the paradox of being a senior leader: The higher you climb, the thinner the air of support. #Senior #Leaders #Learning #Development

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New Research on How the Best Managers Shape Employees’ Careers

What makes some managers more valuable than others? Organizations tend to assume the answer lies in motivation and control: good managers are those who inspire effort, build team morale, or enforce incentives effectively. But, perhaps, the secret sauce isn’t how hard managers push; it’s how well they place. In new research spanning 200,000 employees and 30,000 managers in nearly 100 countries, I find that managers create value—for both their organizations and those they manage—by matching people to roles where they fit best. #Research #Managers #Shape #Employees #Careers

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