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When Not to Use AI

Topics Column Our expert columnists offer opinion and analysis on important issues facing modern businesses and managers. More in this series Carolyn Geason-Beissel/MIT SMR | Getty Images Summary: AI may accelerate work, but it can’t lead people. MIT SMR columnist Benjamin Laker suggests leaving the mechanical tasks to artificial intelligence so that you can focus on the meaningful work — the work that requires the management skills at which humans excel. Rely on your own judgment to deliver messages and make decisions involving values, relationships, or trust, he advises. That’s your job as a manager, and a responsibility that should not be outsourced to AI. AI promises to make managers […]

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ICAC arrests 42 in HK$180 million crackdown on triad-linked renovation projects

Hong Kong authorities have arrested 42 people in a joint crackdown on triad infiltration and corruption involving a consultancy firm and its building maintenance projects worth HK$180 million (US$23 million), according to the city’s anti-graft watchdog. The arrestees include a consultancy firm owner, a registered inspector and multiple middlemen with organised crime backgrounds. The Independent Commission Against Corruption (ICAC) said on Monday that it carried out a joint operation with police targeting a sophisticated syndicate suspected of using triad muscle and bribery to manipulate the tendering process for renovation projects across residential estates in the New Territories, Kowloon and Hong Kong Island. The two-day operation took place last Thursday and […]

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The Philippines loves Jollibee. Overseas Filipinos love it even more

No fast-food chain has ever meant quite what Jollibee means to Filipinos. Forget McDonald’s and KFC, Jollibee – with its sweet spaghetti and crispy Chickenjoy – is something else entirely: a cultural anchor for a diaspora scattered across every continent on Earth. With more than a million Filipinos leaving the Philippines every year in search of greener pastures abroad, the chain has followed them almost everywhere they have gone, building a brand that taps into deep emotions by offering a taste of home. In the Philippines, where Jollibee operates over 1,000 outlets and is the dominant fast-food chain, it is simply part of the furniture. Overseas, it is something closer […]

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