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3. F.L. Mosner, F.J. Sting, and A. Chandrasekaran, “How Middle Managers Affect Frontline Idea Generation: Evidence From Healthcare Operations,” Journal of Operations Management 72, no. 1 (January 2026): 21-41, https://doi.org/10.1002/joom.70018.
4. T.H. Davenport, H.J. Wilson, and L. Prusak, “Who’s Bringing You Hot Ideas (and How Are You Responding)?” Harvard Business Review 81, no. 2 (February 2003): 58-64, 124; and M. Tarakci, M.L.M. Heyden, L. Rouleau, et al., “Heroes or Villains? Recasting Middle Management Roles, Processes, and Behaviours,” Journal of Management Studies 60, no. 7 (November 2023): 1663-1683, https://doi.org/10.1111/joms.12989.
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